Wed, 4 February 2015
It's amazing how simple and easy it is to improve your business' sales. All it takes is differentiating yourself through good people.
What do I mean by that? It's simple, YOUR business needs to ensure that it's got good people working for it! It doesn't matter if you are a micro business of one, or a small business of 100.
Today you are going to discover Lee Cockerell’s customer service secrets that can take your business to the next level and become like Disney, Starbucks and Amazon. It's not hard, it just takes hard work. Listen to Lee's advice, apply it and be amazed as you see results.
Direct download: 41_How_to_Differentiate_Yourself_Through_Good_People_Lee_Cockerell.mp3
Category:Business -- posted at: 12:34pm EST
Mon, 2 February 2015
You will see what makes Walt Disney World the #1 resort in the world and how to replicate the success in your own business as an entrepreneur.
Today's guest is Lee Cockerell, a former Executive Vice President of Operations at the Walt Disney World Resort. He shares his story of going from farm boy to working at the top hospitality corporations in the world like Hilton Hotels, Marriott, EuroDisney (now Disneyland Paris), and finally Walt Disney World Resorts in Orlando, Florida.
Discover the inside secrets on how Disney is the leader in leadership. Plus, hear how you can implement some it's secrets like the bottom up approach, and the cast member and guest approach to your business.
Direct download: 40_You_Need_To_Know_Disney_Leadership_Secrets_Lee_Cockerell.mp3
Category:Business -- posted at: 1:22am EST